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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Mercure Kuala Lumpur Shaw Parade

A 4-star hotel near Pudu station with modern rooms, a rooftop pool, and easy access to Kuala Lumpur's shopping and dining districts.

  • Rooftop pool with city views
  • 10-minute walk to Pudu station
  • 24-hour front desk and express check-out
8.3 Great 988 reviews Booking.com 8.3 · 988 reviews

About

Mercure Kuala Lumpur Shaw Parade

Mercure Kuala Lumpur Shaw Parade sits a 10-minute walk from Pudu station, putting the city's transport links within easy reach. The hotel operates a 24-hour front desk, offers express check-out, and provides Wi-Fi throughout the property.

Rooms are contemporary, with options ranging from Classic Queen Rooms to Superior Twin Rooms and Queen Suites. Many include city views, coffee machines, and air conditioning. The rooftop pool and bar are a highlight, and the on-site restaurant serves a breakfast that guests regularly praise.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Excellent service and staff — Guests consistently mention responsive, polite, and helpful staff, with several reviews highlighting the team's attentiveness.
  • Modern, well-equipped rooms — Rooms are described as brand new and well maintained, with comfortable beds, good showers, and amenities like safes, irons, and key card access.
  • Good location for exploring — Within walking distance to Pudu station, shopping malls like Lalaport, and the Bukit Bintang area, making it easy to reach the city's highlights.
  • Rooftop pool and bar — The rooftop pool offers city views and is complemented by a bar, adding to the appeal of the stay.
  • Satisfying breakfast — The breakfast buffet is praised for its variety, including Asian options and healthy drinks.
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Worth weighing

4 to weigh
  • Small pool — While clean and pleasant, the rooftop pool is noted as small, which may be a consideration for those expecting a larger swimming area.
  • Low value-for-money rating — The Value category scores lower than other aspects, suggesting some guests feel the price-to-experience ratio could be better.
  • No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.
  • Check-in window may be restrictive — Check-in is available only from 15:00 to 23:59, which could be inconvenient for late-night arrivals after midnight.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Luxury Queen Room

  • 1 Queen-size bed

Queen Suite

  • 1 Queen-size bed
  • Shower
  • Non-smoking
  • Air conditioning

Superior Queen Suite

  • 1 Queen-size bed
  • Shower
  • Coffee machine
  • Bathtub
  • Air conditioning

Privilege Queen Room

  • 1 Queen-size bed
  • Shower
  • Non-smoking
  • Coffee machine
  • Air conditioning

Superior Twin Room

  • 2 Single beds,1 Queen-size bed
  • City view
  • Shower
  • Non-smoking
  • Air conditioning

Classic Queen Room

  • 1 Queen-size bed,2 Single beds,1 Single bed
  • City view
  • Shower
  • Non-smoking
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Lift
  • Key card access
  • Smoke detectors
  • Fire extinguishers
  • No smoking on site

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Paid airport shuttle
  • Luggage storage
  • Locker room
  • 24-hour security

Room amenities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Food & drink

  • Restaurant
  • Poolside snack bar
  • Packed lunches
  • Children's menu

Business & events

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled

Recreation

  • Rooftop pool
  • Sun loungers
  • Fitness centre

Family

  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 988 reviews

Guest-rated 8.3/10 from 988 reviews

Booking.com · 8.3 · 988 reviews
8.3Verified guest

“The staff were competent and quick to respond. The rooms felt brand new, well-kept, with fresh towels and other consumables, plus a large bed and a good shower.”

8.3Verified guest

“Breakfast was delicious, with Asian options and healthy drinks, and the rooftop bar was a bonus. We loved staying in a room with breakfast included. The location was very close to local malls and the KLCC area, a major shopping mall, and the new train station.”

8.3Verified guest

“A nice hotel with good soundproofing and comfortable beds, with all the amenities you could need, even an iron. The staff were quick, polite, and helpful. There are many cafes nearby.”

8.3Verified guest

“Check-in was simple, late check-out was available, and there was parking on site.”

8.3Verified guest

“The rooftop pool has a fine view of the cityscape. The nearby local eateries offer a great variety of meals.”

8.3Verified guest

“A delicious and varied breakfast. There was an iron and ironing board in the room, and the pool was clean.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Getting around: Pudu station is a 10-minute walk away, providing access to the city's rail network. The hotel is also close to the new train station, making it easy to explore beyond the immediate area.

Shopping: Lalaport mall is nearby, and the KLCC area with its major shopping centres is within easy reach. Bukit Bintang is also close, offering vibrant shopping and dining.

Dining: The hotel's restaurant serves a praised breakfast, and the rooftop bar is a plus. Many local eateries and cafes are within walking distance, providing a variety of meal options.

152, Kuala Lumpur, Kuala Lumpur Federal Territory, 55100, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
213 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Does the hotel offer airport transfer?

Yes, a paid airport shuttle is available.

Are pets allowed at the hotel?

No, pets are not allowed.

Is there a pool at the hotel?

Yes, there is a rooftop pool with sun loungers.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

8.2

Melia Kuala Lumpur

Guest-rated 8.2/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

8.4

St Giles Boulevard

Guest-rated 8.4/10 — among the top stays in Kuala Lumpur.

Kuala Lumpur

The bottom line

Mercure Kuala Lumpur Shaw Parade is a solid choice for travellers who want a modern, well-run hotel close to transport and the city's shopping and dining hubs. The rooftop pool and praised breakfast add value, though the small pool and moderate value rating are minor drawbacks.

8.3A dependable, comfortable stay in Kuala Lumpur with a few trade-offs.

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